I’ll have to be honest. Reading other reviews about this office, I almost canceled my appointment to change to another location. I’m glad I didn’t. The entire staff from check in to check out were very pleasant. The receptionist very friendly. I watched her handle a frustrated patient who didn’t have an appointment respectfully. The young woman who called me to the back was friendly. The NP Victoria Barnes was very kind and patient as was the woman who did my hearing test. The office was clean. I have zero complaints.
The girl checking you in @window #3 was rude and insensitive towards my 83 year old mother’s neurological condition. While my mom was filling out the paperwork given to her, and yes it takes her awhile, this girl shouts out,” what’s she doing over there, writing a book or something”?
Love this practice. Have been going there for years. Dr. Salley is amazing
I recommend the doctors, who are excellent, but the office staff is rude and unprofessional, particularly one office staff member named Yesi, who spoke negatively about patients for those in the waiting room to overhear, including comments about how “I don’t have time for attitude today” and then argued with patients and said “you can go ahead and report me”.
Professional