I have taken both my daughters and my son to this practice and every doctor we have seen has been caring and attentive to our needs.
Wonderful people, particularly Ms. Connaster, autiologist, who is absolutely terrific. Helped me understand how to choose and then using it. People are very welcoming and they do their best to help promptly if a problem arises. Highly recommend.
I visited this office yesterday 10/7. The wait time was faster than any other doctor I’ve been to. My appointment time was 10:40, I arrived at 10:20 and was out the door by 10:50. I was seen by Emily Kane, who was very kind mannered and friendly which made the appointment more comfortable. My only disappointment with the appointment was, I felt my diagnosis seemed to come to easily. I do not doubt the diagnosis was accurate, however I do still have doubt that, that is the only thing “wrong” with me. Overall, while the service was quick and the staff courteous, I would have appreciated a more thorough evaluation. I don’t have insurance and am self-pay, so the likely hood of me visiting again would be slim to none unless my symptoms were to get significantly worse. I would recommend the office, however, always remember to advocate for yourself and speak up if you feel that you did not get the service or care you needed. I did not do this and regret it.
I made a comment on yesterday regarding the care my father received and today I received a call from the director of the clinic regarding my comment. She listened thoroughly to my concerns and accepted FULL RESPONSIBILITY then provided me a detailed solution to fix the problem. Her pursuit to ensure every patient receives EXCELLENT care is heartwarming and GREATLY APPRECIATED. I wish all healthcare workers were this caring.
My son had his tubes placed this morning with Dr. Salley and his clinical staff. They were very thorough, informative, and addressed any concerns we had. Although we were there for approx 2 hrs, the placement was super quick! I recommend Dr Salley to take care of your little ones who need tubes or any other procedures.