I recommend the doctors, who are excellent, but the office staff is rude and unprofessional, particularly one office staff member named Yesi, who spoke negatively about patients for those in the waiting room to overhear, including comments about how “I don’t have time for attitude today” and then argued with patients and said “you can go ahead and report me”.
Professional
My Parents have visited several times to visit Dr/ Mr.J Nixon for my parents Hearing Aids at Va ENT. We are so happy with the care they take with My Mom and Dad. He listens to them and fixes every thing on every visit. We zlove hearing about his Family! Thank You!
Everything went on smoothly . Dr. May is awesome and all the other staff too. They were caring towards my child who had ear tube surgery at their center last week. I had a good experience with the team.
Had my ears cleaned today. Glad Dr. Van Himbergen let me infodump, because having my ears cleaned does hurt. The people at VAENT are very kind. Just one complaint: Why are the lights in the restroom so dim? It looks like a tunnel in there. I’m scared of the dark (and dimness).