patient testimonials

Patient Testimonials

Read Our Glowing Reviews

For over 35 years, Virginia Ear Nose & Throat is a premier provider of comprehensive ENT services for patients of all ages. From hearing care and balance physical therapy to facial plastics, we have everything you need to feel your best. Our experienced physicians, nurse practitioners, audiologists, physical therapists and aesthetic nurses share a common goal: to provide our patients with personalized, compassionate care. Don’t just take our word for it—read our glowing patient testimonials to see why Virginia Ear Nose & Throat is the clear choice for all of your ENT needs in the Richmond, VA area.

TESTIMONIALS FROM REAL PATIENTS

“I was so impressed by how pleasant all of the staff is. The front desk staff greeted us with a warm smile, the pre-op nurses were kind and personable, anesthesia staff were so sweet and we loved Dr. Salley and his bedside manner! My son needed a little extra “love” after his procedure and his nurses were so attentive and kind.”
-Mykalah

“My first visit here today everyone was pleasant and I didn’t wait long at all. The Dr was great. He gave me all my options and was honest with me about surgery and the percentage of my problem being solved through surgery. He recommended other options instead of just wanting to cut on me. I would recommend this office to everyone and my husband will be seeing them soon as well.”
-Trish

For me, this was a very positive experience where a doctor utilized my previous medical history with Virginia ENT, listened to my concerns, and moved forward quickly with treatment that was in-line with both our expectations and comfort. The appointment was easy to set-up, check-in was simple and offered up-front in digital form, front desk staff and medical assistants were efficient and kind, and my prescription was sent through quickly.
-Lauren

We went into Virginia ENT on an emergency appt. for my husband ear (he could not hear at all) and we were actually at the wrong location and they immediately said they would work us in don’t worry about it! They got him back about 10 mins after his scheduled time was and that’s awesome considering they were working us in! Within 10 minutes Dr. Van Himbergen had been in the room to see him and took him to clean out his ears!!! Everyone we spoke to was extremely nice, we were in and out in less than a hour with the problem fixed as a work in patient!! This place is awesome and Dr. Van Himbergen is awesome!! Thanks everyone!!!
-Heather

My son had repeat sinus infections, the ENT saw him and suggested we have the adenoids removed. The night before the procedure my son came home from school with a fever, they were so great and helpful about getting us rescheduled for the next week, so he wouldn’t have time to get sick again before surgery. Since his surgery he rarely gets sinus infections anymore, we went from once a month to maybe once or twice a year. We saw two different doctors & both were great!
-Kelly

Efficient, helpful and friendly front desk. The physician and audiologist were thorough, professional and explained everything in detail. They answered all my questions and I didn’t feel rushed. I would highly recommend this office. I am going to be making an appointment for my son also. I noticed they see pediatrics.
-Lewis

I can’t say enough good things about my experience here. Dr. Salley is amazing. I came in with what I thought was a small issue. Dr. Salley took things more seriously however. He sent me for a biopsy, which turned out to be an aggressive form of Non hodgkin’s lymphoma. Forever grateful to him and this practice.
-Karen

“they made me and my family feel like we were important individuals”

The staff was amazing, caring, and well organized. Not only was everything quick and efficient they made me and my family feel like we were important individuals. Everything from the pre-check in phone call to walking out the door was filled with patience and a sense of being well cared for. Can’t thank them enough for providing the care they did!
-Joanne

My review is actually for the audiology side of their office – Specifically, Dr. Sanders…I’ve been seeing Dr. Sanders for years. Of any doctor I’ve ever seen in my life, she is by far the best. Even though I only see her every couple of years, she always knows my face and name, asks about my family (and remembers details about them!) and always, always talks through every single thing and answers all of my questions. She’s thorough, yet efficient. She goes through all of my options, their pros and cons, etc. I wish she could be every doctor myself or family would ever need because she is absolutely amazing. Highest recommendation I could ever give is for her! Also, their staff is just as amazing. So nice, polite and always helpful!
-Brandi

The expertise you want delivered with efficiency and care. My daughter needed tympanostomy tubes and all office visits were on time and with attention to detail (Dr. Brager). I recently needed to see a provider and I had no hesitation making an appointment at the same office (Dr. Van Himbergen). With audiology services on-site, the appointment was super easy.
-A.R.

My appointment with Dr Robertson was great. He’s very professional and made sure I had a clear understanding of any concerns/issues. The office staff and the audiologist at Virginia ENT were very friendly.
-Jenny

Great experience , Dr. Burke has a great bed side manner and overall great experience. Would highly recommend them. Had a surgery done a year ago was a life changer, I had repeated sinus infection 7 in one year was tired of taking multiple pills etc. Once surgery was performed none to speak of since in the year after and no longer required to take steroid spray  pills or over the counter stuff. Definitely happy with the results.
-Connor

“I would like to thank the staff for being very kind, understanding, knowledgeable and caring.”

I would like to thank the staff for being very kind, understanding, knowledgeable and caring. Dr. Michael C Kenerson, thank you for being such an awesome doctor. The care you gave me was very professional, I appreciate you for caring about my concerns and talking me through the whole procedure making me feel very comfortable by letting me know every step you were taking. I give Virginia Ears, Nose & Throat, A+
-Diane 

The doctors and nurses were wonderful. We were treated so respectfully. We felt at complete ease.
-J.H.

5 stars for Dr. Kennerson. He was always patient, professional, and empathetic. I’ve had close to no symptoms after my endoscopic sinus surgery 15 months ago. Very satisfied!
-Brenda

I had surgery here today with Dr. Van Himbergen. He is an amazing doctor who explains everything in detail and never made me feel rushed while listening to all my concerns and answering all my questions in depth. I have horrible anxiety and am always worried about anesthesia but Dr. Baron (anesthesiologist) was so kind, so fun and so comforting that all of my worries disappeared within minutes of meeting her. Everyone from the nurses to the front desk staff were so kind and made my whole experience wonderful. Thank you all so much!
-Kelly

Had a great experience with the PT balance department at Virginia ENT. Would highly recommend them to others. They were able to ease my mind as soon as I got there (after being upset over my condition), the way they explained everything there and my treatment plan was very thorough. I also felt like they truly cared about my condition and getting me healed. Again, would highly recommend The Balance Center physical therapy!
-Heather

Dr. Salley was absolutely wonderful. He took the time to hear my concerns and was able to correct my daughters tongue tie. It has been four days and she is a completely different baby. She is now able to finish bottles without getting worn out and falling asleep and is less gassy. 100% would recommend Dr. David Salley!
-Jessica

“Everyone was professional, courteous, and provided world class care to our child and family as a whole.”

Dr. Lim is an excellent provider. His bedside manner with our 2 year old was nothing but exceptional! He listened to our concerns and discussed a treatment plan at length. We never felt rushed during our appointment time with Dr. Lim and his staff. Everyone was professional, courteous, and provided world class care to our child and family as a whole. I felt comfortable he was confident in his treatment plan. Thank you for your service to your patients and their families.
-Leslie

From walking in and being greeted welcomely, Dr Tyson and his staff were on point. I was in and out in less than a hour feeling 100% better even with an incision in back of my throat. Definitely recommend.
-Jerry

Wonderful experience with Van Himbergen with a pediatric patient. He has been very thorough and kind with her, very thorough and understanding with me as the mother (also a nurse.) The office staff has also been very kind with my daughter, who happened to be very fearful of the office, the scan and other procedures, and ultimately the surgical procedure, and the staff had consistently been patient with her, explaining every step and being very understanding. We were referred to this practice by our pediatrician, and although Van Himbergen doesn’t always work with kids, he has been wonderful with our whole family through the process so far. His calm, patient demeanor is very reassuring, and his medical experience and method of including the patient and family in decisions is perfect. I highly recommend him and his practice for sinus and other concerns.
-Grace

Very friendly staff. Update 2 years later following a large cancerous tumor removal and still kicking. Dr. May is amazing and highly recommend!
-Travis

It’s usually not pleasant to go to the doctor’s office, but it can be if you go to this office. The staff is so friendly and nice. They are on time. Dr. Tyson is the best ENT doctor in the world. I haven’t seen the other doctors in the practice, but heard they are good as well. Dr. Tyson is an excellent doctor with a wonderful personality! Thank you for making going to the doctor’s office pleasnt.
-Vickie

The staff was awesome and the doctor was amazing! I highly recommend!
-Sabrina

My son had tubes put in by Dr Lim. He is great with kids and was very personable. The office staff is also great.
-Crystal

My son and daughter both saw Dr. Lim to get their adenoids removed. My son was only 3 years old and my daughter was 9. It was a great experience, he was very friendly and answered any questions that I had. I would definitely go back.
-Jennifer